Primal Palate Organic Spices Return Policy:
We handle returns on a case-by-case basis with the ultimate objective of satisfying you, our customer.
If your purchase isn’t right, we’ll work to fix it. We hope to build trust with you and create a relationship with them for the long term. Standing behind what we sell is a big part of that.
We’ll always do our best to take care of customers — our philosophy is to deal fairly and reasonably;
we hope others will be fair and reasonable with us as well.
From time to time we may not be able to accommodate a return, but we’ll do our best to take care of you.
We wish to help and encourage healthy eating and lifestyle. However, you should always talk with a medical professional before making any lifestyle or dietary changes. The information on this website is provided for educational and entertainment purposes, and is in no way intended to diagnose, cure, or treat any medical or other condition. Always seek the advice of your physician or other qualified health provider prior to starting any new diet and ask your doctor any questions you may have regarding a medical condition. In addition to all other limitations and disclaimers in this agreement, service provider and its third party providers disclaim any liability or loss in connection with the content provided on this website.
Please read this if you are one of our valued California customers.
California Proposition 65 (Prop 65)
Prop 65 is a unique California law requiring businesses to warn consumers against products that may contain quantifiable amounts of over nine-hundred possible chemicals, including lead. Prop 65 limits for lead are in some cases nearly 1,000 times lower than the EPA’s “No Significant Risk Levels”. Due to the presence of lead in soil, plants of all types may naturally contain lead and other metals in trace amounts through no act of adulteration. While originally well intended, Prop 65 was vaguely written and ill-conceived, now allowing a host of opportunistic lawyers to take advantage of unsuspecting retailers and manufacturers by filing a flurry of notices alleging lead content in spice products and seeking monetary gain in the form of a very costly settlement (over $26 million in settlements in 2015 alone). Most companies can prove the level is meaninglessly low — but that is extremely expensive to do in court. So, most companies end up settling even when they are not liable, to avoid the expense of litigation.
Primal Palate recently learned that Prop 65 has added ginger, turmeric and cinnamon to their list of products that may contain quantifiable amounts of over nine-hundred possible chemicals, including lead. While we believe that our products conform to Proposition 65, we are unable to bear the financial burden to fight this legal battle in court. Due to the seemingly endless risk and liability, Retailers, Manufacturers, Restaurants and others are posting warnings to excess which are now mostly ignored by the very people they are intended to protect.
We use ginger, turmeric and cinnamon in many of our spice blends. We list all ingredients included in each of our Blends both on our website and on each bottle. In addition to being very flavorful, we believe there are many health benefits to each of these spices. Do your research, we LOVE ginger, turmeric and cinnamon.
Like many other companies, we are now regrettably forced to provide warnings to all California customers. Why do some spices from companies have a warning and others don’t? Most likely, the company or supplier has not yet have implemented the warnings for their products yet, or they are not aware of the potential legal liability. It also could be that the supplier has determined that their product somehow falls within safe harbor rules or they are fighting the State of California.
So here it is: WARNING: Consuming this product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/food.
Our policy applies to all personal information given and received, including all information from your past use of any of our products and services. We define personal information as anything that would identify you: your address, your phone and email contact information, your name, your preferences, and other information that is not generally available to the public. Primal Palate does gather personal information about you when you register, use any of our products and services, or visit any of our pages or pages of our partners. We will not share your personal information with outside entities. We may combine information about you with information from other associates and partners. Pictures, images, graphics, website content: All graphics and images are property of Primal Palate unless otherwise noted.
By following links to sites like Thrive Market, Amazon, US Wellness Meats, and others (and purchasing something), Primal Palate may earn a small commission at no additional cost to you. Any giveaways or contests are sponsored and feature affiliate products. Any money we get goes towards supporting Primal Palate.
“Primal Palate”,”Primal Spices”,”Primal Palate Organic Spices”,”Signature Blends”,”myKitchen” and other Primal Palate taglines, graphics, logos, and service names are trademarks, registered trademarks or trade dress of Primal Palate, LLC. Primal Palate’s trademarks and trade dress may not be used in connection with any product or service that is not Primal Palate’s or in any manner that is likely to cause confusion among customers.