Headquarters & Flagship Store:
1300 Freeport Road
Pittsburgh, PA 15238
Questions about Primal Palate Spice Orders
We handle returns on a case-by-case basis with the ultimate objective of satisfying you, our customer.
If your purchase isn’t right, we’ll work to fix it. We hope to build trust with you and create a relationship with them for the long term. Standing behind what we sell is a big part of that.
We’ll always do our best to take care of customers — our philosophy is to deal fairly and reasonably;
we hope others will be fair and reasonable with us as well.
From time to time we may not be able to accommodate a return, but we’ll do our best to take care of you.
Can’t Login? First, check to make sure you received and clicked the link in the verification email. This could have gone to your junk folder or spam folder. Use the search function in your email client to look for this verification email.
Password doesn’t work? Check to make sure you have verified your account. If you have verified your account, and you are still having trouble logging in, you will need to reset your password.
Trouble with the App? Make sure you have verified your account by clicking the link in the verification email.
(Need further assistance? Email us, but only after you’ve gone through the troubleshooting steps above first.)
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General comments or correspondence:
Email us: [email protected]
We would love to hear from you. Write to us below, and we will respond as soon as possible. Thank you!